Services and Customer Relationship Management - G S Srinivas Murthy - Books -  - 9798654253354 - June 15, 2020
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Services and Customer Relationship Management

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Expected delivery Aug 4 - 20
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This book describes the nature and scope of the services marketing, Service Design and Service Delivery, Service & Quality Development, Integrated Services Marketing& Customer Relationship Management.this book will be useful for 2nd MBA students and PGDBM students.

Media Books     Paperback Book   (Book with soft cover and glued back)
Released June 15, 2020
ISBN13 9798654253354
Pages 146
Dimensions 152 × 229 × 9 mm   ·   222 g
Language English