Service Recovery Paradox aus einer Customer Delight Perspektive - Andreas Ihl - Books - FGM Fördergeschaft Marketing E.V. - 9783945496015 - November 19, 2014
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Andreas Ihl
Service Recovery Paradox aus einer Customer Delight Perspektive

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Media Books     Paperback Book   (Book with soft cover and glued back)
Released November 19, 2014
ISBN13 9783945496015
Publishers FGM Fördergeschaft Marketing E.V.
Pages 52
Dimensions 148 × 210 × 3 mm   ·   90 g
Language German  

See all of Andreas Ihl ( e.g. Paperback Book )