Service Quality Insights from Banking Sector - Brahmbhatt Mamta - Books - LAP Lambert Academic Publishing - 9783659663437 - December 19, 2014
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Brahmbhatt Mamta
Service Quality Insights from Banking Sector

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This book provides a conceptual understanding of service quality and customer satisfaction in Indian Banking sector. It covers extensive literature review on service quality in banking . This book will be useful for PhD Scholars, Researchers and Academicians. This book is invaluable for anyone studying service quality in Banking Sector. Content of the book has been developed to fully support the researchers to conduct literature review.

Media Books     Paperback Book   (Book with soft cover and glued back)
Released December 19, 2014
ISBN13 9783659663437
Publishers LAP Lambert Academic Publishing
Pages 100
Dimensions 6 × 152 × 229 mm   ·   167 g
Language German  

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