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Service Level Management for Enterprise Networks Lundy Lewis Unabridged edition
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Service Level Management for Enterprise Networks
Lundy Lewis
An examination of IT Service Level Management. It provides a framework for implementing and evaluating Service Level Agreements, discusses SLM processes and architecture, and helps the reader avoid common pitfalls. The book includes real-world case studies and covers tools and applications.
326 pages
| Media | Books Hardcover Book (Book with hard spine and cover) |
| Released | 1999 |
| ISBN13 | 9781580530163 |
| Publishers | Artech House Publishers |
| Pages | 326 |
| Dimensions | 160 × 26 × 232 mm · 689 g |
| Language | English |
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