A Practical Guide to CRM: Building More Profitable Customer Relationships - Janice Reynolds - Books - Taylor & Francis Ltd - 9781578201020 - February 5, 2002
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Janice Reynolds
A Practical Guide to CRM: Building More Profitable Customer Relationships 1st edition

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In today's global economy the customer has more and better choices than ever before, bringing on one of the biggest challenges the business community faces today - customer loyalty and retention

250 pages, black & white illustrations

Media Books     Paperback Book   (Book with soft cover and glued back)
Released February 5, 2002
ISBN13 9781578201020
Publishers Taylor & Francis Ltd
Pages 304
Dimensions 154 × 227 × 19 mm   ·   494 g
Language English  

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