The Customer Loyalty Pyramid - Michael Lowenstein - Books - Bloomsbury Publishing Plc - 9781567200768 - November 30, 1997
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Michael Lowenstein
The Customer Loyalty Pyramid

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Developing concepts and approaches that enable company owners and senior staff to create corporate commitment to customer advocacy and loyalty, this text identifies the new paradigms by which companies can achieve customer loyalty, including the Seven S Framework and Customer Loyalty PyramidSM.

280 pages, black & white illustrations

Media Books     Hardcover Book   (Book with hard spine and cover)
Released November 30, 1997
ISBN13 9781567200768
Publishers Bloomsbury Publishing Plc
Pages 280
Dimensions 156 × 235 × 17 mm   ·   526 g
Language English  

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