Netflix: Striving for Customer Satisfaction - Dr. Wagih R. Elgohary - Books - CreateSpace Independent Publishing Platf - 9781456523633 - March 20, 2011
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Dr. Wagih R. Elgohary
Netflix: Striving for Customer Satisfaction

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This study focused on customer satisfaction and loyalty to Netflix. Customer satisfaction is an important issue for Netflix. Several scholars have indicated that Netflix business strategies have caused customers to be dissatisfied. Also, Netflix has faced several lawsuits from unsatisfied customers.

Media Books     Paperback Book   (Book with soft cover and glued back)
Released March 20, 2011
ISBN13 9781456523633
Publishers CreateSpace Independent Publishing Platf
Pages 174
Dimensions 10 × 152 × 229 mm   ·   340 g
Language English  

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