Meeting Customer Needs - Ian Smith - Books - Taylor & Francis Ltd - 9781138433236 - August 1, 2025
In case cover and title do not match, the title is correct

Ian Smith
Meeting Customer Needs 3rd edition

Get an email once the item is available
Do you have a profile? Log in
Get notified about new Ian Smith releases

Our customers say:

14-day return policy in accordance with European consumer protection law
Top ranking on Trustpilot
Add to your iMusic wish list

Not rated yet

Also available as:

Part of the "Chartered Management of Institute" series, this book is intended for managers seeking to establish or improve customer service and customer focus standards. It includes action plans, sample communications and checklists for managers to adapt for their own purposes. It features examples and case studies.

Media Books     Hardcover Book   (Book with hard spine and cover)
Released August 1, 2025
ISBN13 9781138433236
Publishers Taylor & Francis Ltd
Pages 232
Dimensions 150 × 220 × 20 mm   ·   590 g

More by Ian Smith

Show all

More from the same publisher

See all of Ian Smith ( e.g. Paperback Book , Hardcover Book , CD , Book and SACD )