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89 Learning Points for Coaching Call Center CSR's
Peter R. Garber
| Media | Books Paperback Book (Book with soft cover and glued back) |
| Released | November 30, 2006 |
| ISBN13 | 9780874259469 |
| Publishers | HRD Press Inc.,U.S. |
| Dimensions | 150 × 220 × 10 mm · 250 g (Weight (estimated)) |
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