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Paperback Book
German edition
Qualitätswahrnehmung Von Dienstl...
(2012)
Christiane Früh
NZ$ 79.50
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![Cover for Christiane Früh · Qualitätswahrnehmung Von Dienstleistungsprozessen: Verstehen - Messen - Lenken (Paperback Book) [German edition] (2012)](https://imusic.b-cdn.net/images/item/original/404/9783639391404.jpg?christiane-fruh-2012-qualitatswahrnehmung-von-dienstleistungsprozessen-verstehen-messen-lenken-paperback-book&class=scaled&v=1605588010)